Last updated: October 2026
Terms of Service
These terms explain VPNOB's service scope, user responsibilities, and refund policy. Please read and understand them before activating or using a subscription.
Service Scope
VPNOB provides subscriptions for cross-border access and network acceleration, allowing users to connect to international routes using supported devices. Supported platforms include Windows / macOS / iOS / Android / Linux. Get client software and subscription details through the user panel; the information shown there for your selected plan takes precedence.
This service provides network connectivity, not accounts, memberships, or content licenses for third-party websites. Access to international websites remains subject to each site's own account, regional, and usage requirements. A VPNOB subscription does not grant permission to access third-party services.
Account and Subscription Rules
No email address is required; create an account with a username and password. Keep your password, subscription link, and user panel credentials secure. Do not publish them or let others manage them. If credentials are exposed or used unexpectedly, change your password and report the situation through a support ticket.
There is no limit on the number of devices that can be online at the same time, provided they belong to the account holder. This does not permit account sharing or subscription distribution. Reselling, renting, or giving others access to a subscription, or repackaging this service as a proxy service for third parties, is prohibited.
Monthly subscription traffic resets each month on the activation date. Mid-cycle upgrades are prorated based on the remaining days. Data packages remain available until used and never expire. Choose a billing option based on your actual usage. See the plans page for prices and data allowances.
Acceptable Use
Users must comply with applicable laws and regulations in their location and those relevant to their use of the service. The service must not be used for unlawful purposes. Users are responsible for their own access, transmitted content, and related activities, and must respect third-party platform rules, intellectual property, and the lawful rights of others.
Using this service for network attacks, fraud, distributing malware, obtaining data without authorization, or disrupting other people's networks is prohibited. Do not use automated abuse or similar methods to harm route resources or interfere with other users' normal use. Quantum encryption does not remove users' compliance obligations or replace good device and account security practices.
Availability and Scope of Responsibility
Connection quality depends on factors such as the local network, carrier routing, the status of destination websites, and maintenance. VPNOB does not guarantee uninterrupted routes or continuous access to any specific third-party platform. If you encounter a problem, try another route, check your local network, and submit a support ticket through the user panel.
Responsibility for access issues caused by third-party platform changes, user device settings, or events beyond reasonable control must be assessed based on the circumstances. VPNOB will investigate issues within the service's controllable scope. These terms do not exclude any liability that cannot be excluded under applicable law or limit any rights users have under the law.
Refund Policy
You may request a full refund for any reason within 7 days of your first payment. Submit your request through a user panel support ticket, explain that you want a refund, and provide the relevant order information so payment and processing status can be verified. A connection issue is not required to request a refund.
Do not include your account password or full subscription link in a support ticket. Updates on refund verification and processing will be provided through the ticket. Subscription benefits end once the refund is complete. Payment methods include Alipay / WeChat Pay / USDT; refer to the relevant ticket for refund processing details.
Account Termination and Changes to These Terms
If a user engages in unlawful use, resells or shares subscriptions, attacks the service, or otherwise seriously violates these terms, VPNOB may restrict connections, suspend the account, or terminate it, depending on the circumstances. Actions will take account of the nature and impact of the violation. Users may submit an explanation and relevant records through a support ticket if they disagree. Termination does not affect any refund or other obligations required by law.
If service rules need to change, the updated terms will be published on this page with the month of the update. Significant changes affecting account rights will be announced through the user panel. Changes will not retroactively diminish statutory rights that have already arisen. If you have questions about or do not accept the updated terms, stop making new use of the service and contact support through a ticket.